What problem does it solve?
Prevents context loss during on-call shift changes by standardizing a handoff ritual that transfers tacit knowledge, current incident state, and near-term risks.
Core Features & Use Cases
- Synchronous-overlap handoff discipline: Runs a real conversation with a 15-30 minute overlap window to surface tacit knowledge and ensure questions land immediately.
- Durable handoff document template: Captures the minimum operational ledger (open incidents, in-flight pages, deferred maintenance, noisy alerts, weather warnings, customer escalations, scheduled work).
- Two critical handoff questions: Consolidates next-24h focus (“What should I worry about?”) and surfaces precursors (“What surprised you?”).
- Weekend/holiday and mid-incident rules: Adjusts for altered coverage and recovery capacity, and enforces explicit tagging and acknowledgement so the off-going on-call does not leave until the next on-call confirms takeover.
Quick Start
Use oncall-handoff-rituals to run a shift handoff by scheduling a 15-30 minute overlap, filling the handoff document categories, and answering “What should I worry about in the next 24h?” and “What surprised you this shift?”
