operator-reputation-engine

Calculate operator reputation momentum by aggregating reviews velocity, response time, job completion rate, complaint signals, and repeat broker usage to generate a composite reputation score and momentum trend.

Operator reputation momentum is a composite score that quantifies operator credibility by tracking performance trailing periods, detecting rising, stable, or declining trends to help predict marketplace reliability.

Generate risk flags by applying computation across operator profiles to identify indicators of potential quality issues or fraudulent activity derived from complaint signals and job completion rates.

Provide recent operator performance data, including response times and complaint signals, to update momentum, calculate the composite score, and generate alerts for anomalies.

Yes, the computation produces outputs designed to be consumed by dashboards and alerts, validating data and handling missing inputs gracefully to ensure reliable operator reputation monitoring.

The calculation handles missing inputs gracefully, ensuring that missing operator data does not break the computation and still produces a composite reputation score and momentum trend.