What problem does it solve?
OPL operational incidents such as workflow stalls, heartbeat alerts, provider failures, and readiness drift are often hard to diagnose, leaving teams unsure of the root cause or which owner is responsible for the fix, leading to prolonged downtime and unresolved blockers.
Core Features & Use Cases
- Structured Incident Classification: Uses a standardized L0-L4 depth ladder to categorize 8 types of OPL incidents and trace symptoms to their originating system boundaries.
- Owner Routing & Repair Pathing: Maps identified root causes to responsible owners, defines legal next actions, and specifies verification steps to ensure fixes are applied correctly without overstepping authority limits.
- Use Case: If a grant proposal workflow stalls with a stale heartbeat alert, this skill classifies the incident as a heartbeat alert, traces the root cause to a missing owner route, and provides the runtime owner with the exact action needed to restore the workflow.
Quick Start
Use the opl-incident-root-cause-triager skill to diagnose the stalled grant proposal workflow incident and generate a root-cause brief with owner routing and verification steps.