What problem does it solve?
This Skill keeps discovery teams from skipping the rigorous mapping between outcomes and customer insights by enforcing Teresa Torres' Opportunity Solution Tree framework. It turns messy research into a structured dialogue that links desired outcomes to validated opportunities, solution ideas, and experiments so teams can decide what to build next.
Core Features & Use Cases
- Outcome focus: Frame the top of the tree as one measurable business metric such as a retention target or growth KPI derived from OKRs or strategy.
- Opportunity mapping & scoring: Translate interviews, surveys, and analytics into customer-pain statements, normalize Importance and Satisfaction, and rank opportunities to avoid jumping straight to features.
- Solution ideation & experiments: Brainstorm at least three solutions per opportunity with PM, designer, and engineer perspectives, then define fast experiments with hypotheses, methods, success metrics, and thresholds.
- Use Case: Build the tree when preparing a new onboarding feature set to show how customer interview insights lead to prioritized opportunities, multiple solution concepts, and validation tests before investing in engineering.
Quick Start
Build an Opportunity Solution Tree that targets improving onboarding retention by synthesizing the latest interviews and product analytics.