ops-process-audit

What problem does it solve?

Operational processes often contain hidden bottlenecks, manual handoffs, and inefficient steps that inflate cycle time, increase costs, and degrade quality; this Skill surfaces those problems with evidence and prioritized recommendations so teams can act with confidence.

Core Features & Use Cases

• Process discovery: Locate SOPs, meeting notes, daily logs, and email complaints related to a target process to build the current-state picture.
• Bottleneck analysis & metrics: Identify choke points, compute cycle time, value-add vs non-value-add time, bottleneck impact, and error/rework rates.
• Action planning: Produce a prioritized audit report with recommended fixes, implementation effort, owners, and Asana task creation guidance.
• Use Case: Run a customer onboarding audit to find where handoffs and approvals add the most delay, quantify time lost, and create tasks to automate or reassign steps.

Quick Start

Ask the assistant to "Audit the customer onboarding process focusing on cycle time, bottlenecks, and top 3 recommendations" and include any known SOP or timeframe information.