Patient Journey Mapping

Community

Map patient journeys, improve care.

Authorwassemgtk
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill addresses the challenge of understanding and improving the patient experience by systematically mapping out their entire journey through the healthcare system, identifying pain points and opportunities for enhancement.

Core Features & Use Cases

  • End-to-End Mapping: Visualizes the patient's path from initial contact to post-discharge.
  • Friction Point Identification: Pinpoints areas of difficulty, confusion, or dissatisfaction.
  • CAHPS Alignment: Integrates patient satisfaction metrics to guide improvements.
  • Use Case: A hospital can use this skill to analyze the journey for a specific procedure, like a knee replacement, to identify why patients report low satisfaction during the transition from inpatient care to home recovery.

Quick Start

Use the Patient Journey Mapping skill to map the patient journey for a 'surgical' care episode, using the provided 'patient_personas.json' and 'touchpoint_inventory.json' inputs.

Dependency Matrix

Required Modules

None required

Components

references

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: Patient Journey Mapping
Download link: https://github.com/wassemgtk/skills-testing/archive/main.zip#patient-journey-mapping

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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