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performance-analytics

Creates and configures ServiceNow Performance Analytics indicators, breakdowns, thresholds, widgets, and dashboards via MCP tools.

77|23|Updated Jul 16, 2025
Search Tags:#dashboards#reporting#indicators#performance analytics#kpi#servicenow#pa
One-click install
npx skills add https://github.com/groeimetai/snow-flow --skill performance-analytics-groeimetai
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: performance-analytics
Source: https://github.com/groeimetai/snow-flow/tree/main/packages/opencode/src/bundled-skills/performance-analytics
Command: npx skills add https://github.com/groeimetai/snow-flow --skill performance-analytics-groeimetai

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill simplifies the creation and management of Performance Analytics components in ServiceNow, enabling users to build robust dashboards and track key performance indicators efficiently.

Core Features & Use Cases

  • Indicator Creation: Define and configure various types of indicators (Count, Sum, Average, Percentage, Duration) to measure business metrics.
  • Breakdown Configuration: Create and link breakdowns to indicators for granular analysis by dimensions like priority, assignment group, or category.
  • Threshold & Widget Setup: Define alert thresholds and create diverse widgets (Scorecard, Time Series, Breakdown) for visualizing data on dashboards.
  • Use Case: Automatically create a new indicator for "Open Critical Incidents," link it to a "By Assignment Group" breakdown, set a warning threshold, and generate a scorecard widget for the Incident Management dashboard.

Quick Start

Use the performance-analytics skill to create a new indicator named "Open P1 Incidents" from the incident table with a count aggregation.

Frequently Asked Questions about performance-analytics

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I create Performance Analytics indicators in ServiceNow?▼

To create ServiceNow Performance Analytics indicators, define and configure aggregation types like Count, Sum, Average, Percentage, or Duration to measure business metrics. This Skill automates indicator creation directly on your instance.

Can I automate ServiceNow PA dashboard setup for incident management?▼

Yes, you can automate ServiceNow PA dashboard setup by creating indicators, linking breakdowns, setting thresholds, and generating widgets like scorecards. This enables efficient monitoring of incident management business processes.

What types of ServiceNow PA widgets can I configure for tracking KPIs?▼

You can configure Scorecard, Time Series, and Breakdown widgets to visualize KPIs on ServiceNow PA dashboards. These widgets display aggregated indicator data and trigger alerts when defined warning thresholds are breached.

How do I add breakdowns to ServiceNow Performance Analytics indicators?▼

Add breakdowns to ServiceNow Performance Analytics indicators by linking dimensions like priority, assignment group, or category to an existing indicator. This configuration enables granular metric analysis directly through the Skill.

Do I need MCP tools to configure ServiceNow Performance Analytics components?▼

Yes, this Skill utilizes MCP tools for direct ServiceNow instance interaction and data manipulation. This integration allows automated setup of PA dashboards, indicators, and thresholds without manual interface configuration.

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