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phone-calls

Orchestrate Twilio-based outbound and inbound calls with transcript persistence.

1.0k|158|Updated Feb 7, 2026
Search Tags:#voice#transcripts#tts#twilio#telephony#phone-calls#guardian-verification
One-click install
npx skills add https://github.com/vellum-ai/vellum-assistant --skill phone-calls-vellum-ai
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: phone-calls
Source: https://github.com/vellum-ai/vellum-assistant/tree/main/assistant/src/config/bundled-skills/phone-calls
Command: npx skills add https://github.com/vellum-ai/vellum-assistant --skill phone-calls-vellum-ai

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Enables a personal assistant to place outbound calls, receive inbound calls, and surface past call transcripts through Twilio-based telephony, reducing manual dialing and call-management overhead for users.

Core Features & Use Cases

  • Outbound calling to schedule, follow up, or check information with the AI voice agent handling the conversation
  • Inbound call handling with receptionist-style routing, guardian verification, and transcript generation
  • Transcript access and search across call history for auditing, compliance, and context
  • Configuration of voice, discovery, and safety controls via supported skills (twilio-setup, elevenlabs-voice, public-ingress)

Quick Start

Place a test outbound call after configuring Twilio and voice settings to verify the system.

Frequently Asked Questions about phone-calls

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate outbound phone calls using Twilio?▼

You can automate outbound phone calls using Twilio by configuring call parameters and selecting a voice agent. The system handles call orchestration, provisioning, and secure caller identity verification for each interaction.

Can I retrieve and search past phone call transcripts?▼

Yes, you can access and search past phone call transcripts for auditing and compliance. The system persists transcript data from both inbound and outbound calls, surfacing the history for context and review.

Does Twilio support inbound call routing with guardian verification?▼

Yes, Twilio supports inbound call handling with receptionist-style routing and guardian verification. This enforces safety and per-call caller identity options, enabling secure and compliant telephony workflows for inbound channels.

Do I need to configure voice settings before making Twilio phone calls?▼

Yes, configuring voice settings is required before making Twilio phone calls. You must provision voice selection and set up safety controls via supported skills to ensure the AI agent can interact securely.

What is the best way to manage live call interaction across telephony channels?▼

The best way to manage live call interaction is through an automated Twilio telephony workflow. It handles live routing, configurable call parameters, and transcript persistence, reducing manual dialing overhead.

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