Pipeline Kanban - Cart-to-Customer Pipeline Management

Mapping carts, orders, and contacts into a configurable Kanban board requires defined Wix CMS collections, a stageOrder configuration, and an update API. This setup links ecommerce data across stages and logs transitions for full traceability.

Pipeline Kanban handles post-purchase follow-ups by moving customer contacts through customizable stages on the board. It aggregates data by stage, views totals, and tracks performance metrics while capturing transition history.

Pipeline Kanban handles post-purchase follow-ups by mapping customer contacts into customizable Kanban stages. It links contacts across the board with full audit trails, allowing you to track progress and capture history for every follow-up action.

To set up a Kanban board for Wix ecommerce data, define your CMS collections for carts, orders, and contacts. Configure the stageOrder parameter to establish your workflow stages, and implement an update API to move cards and log transitions in the audit trail.

Batch actions and reporting in Pipeline Kanban allow you to aggregate pipeline cards by stage and view totals across your ecommerce workflow. This feature tracks performance metrics while maintaining a full audit trail of every status change.