What problem does it solve?
Setting up automated user research interviews requires identifying the right participants, resolving cohorts to contactable users, and structuring questions — this Skill orchestrates that entire planning flow and creates a UserInterviewTopic that PostHog's AI voice agent uses to actually call and interview users.
Core Features & Use Cases
- Audience Resolution: Converts named cohorts, behavioral segments (heavy users, drop-offs, at-risk users), or pasted email lists into interviewee emails and distinct IDs, with a 500-member cap workflow.
- Interview Design: Captures the research topic, open-ended question lists, and agent framing context (tone, constraints, persona) to guide the voice agent's calls.
- Per-Interviewee Context: Attaches individual background notes (usage counts, churn status) to specific interviewees via single or bulk CSV-based creation.
- Use Case: A product manager wants to learn why trial users churned — the Skill finds users who signed up but went dormant, drafts churn-focused questions, and creates a topic so the voice agent calls each user automatically.
Quick Start
Ask the assistant to set up robo user interviews where PostHog's AI voice agent calls users who abandoned checkout and asks them what stopped them from converting.
