playbook-social-media-governance
CommunityFormal governance for in-house social media.
Content & Communication#governance#certification#escalation#social-media#raci#agency-management#smcc
Authorpeterbamuhigire
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Medium-to-large organisations often lack a formal, auditable governance framework for in-house social media, leading to unclear ownership, inconsistent responses, and risk to brand, legal compliance, and stakeholder trust.
Core Features & Use Cases
- Complete governance framework covering organisational structure, RACI model, staff certification programme, escalation protocols, Social Media Command Centre (SMCC) design, agency/vendor management, after-action reviews (AARs), and an internal social media business plan template.
- Invoke this skill for banks, NGOs, large SMEs, or government bodies seeking to set up, restructure, or formalise internal social media management.
Quick Start
Provide your organisation's current social media structure and goals to generate the governance framework.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: playbook-social-media-governance Download link: https://github.com/peterbamuhigire/social-media-skills/archive/main.zip#playbook-social-media-governance Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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