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policy-change-sweep

Identify and update business policy references across Gorgias Skills, Macros, and rules.

2|Updated Jun 4, 2026
Search Tags:#automation#compliance#macros#policy#helpdesk#gorgias
One-click install
npx skills add https://github.com/gorgias/mcp-cookbook --skill policy-change-sweep
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: policy-change-sweep
Source: https://github.com/gorgias/mcp-cookbook/tree/main/recipes/policy-change-sweep
Command: npx skills add https://github.com/gorgias/mcp-cookbook --skill policy-change-sweep

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This Skill eliminates the risk of inconsistent information by identifying and updating outdated business policies across your entire Gorgias helpdesk ecosystem, including Skills, Macros, and rules.

Core Features & Use Cases

  • Comprehensive Audit: Scans your entire Gorgias account to locate every instance of a specific policy, such as return windows or shipping cutoffs.
  • Safe Update Workflow: Provides a side-by-side comparison of current text versus proposed changes, ensuring you maintain full control before any updates are applied.
  • Use Case: When your company updates its return policy from 30 to 60 days, use this tool to find every mention of the old policy in your Macros and AI Agent Skills to ensure your customers always receive accurate, up-to-date information.

Quick Start

Use the Gorgias MCP to sweep my account for all references to the old return policy and prepare updates for the new 60-day window.

Frequently Asked Questions about policy-change-sweep

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I update business policies across my Gorgias helpdesk macros and rules?▼

Automate policy updates across your Gorgias helpdesk by scanning Macros, Skills, and rules to identify outdated text and apply synchronized changes. This ensures customer-facing content stays consistent without manual searching.

What is the best way to find all references to an old return policy in Gorgias?▼

Run a comprehensive audit using the Gorgias MCP connector to sweep your account and locate every instance of a specific policy, such as return windows or shipping cutoffs, across all helpdesk assets.

Do I need the Gorgias MCP connector to automate policy changes in my helpdesk?▼

Yes, the Gorgias MCP connector is required to perform the read-and-write operations on helpdesk assets needed to identify and update business policy references across your Macros and rules.

Can I review changes before a policy update is applied to my helpdesk macros?▼

Yes, the workflow provides a side-by-side comparison of current text versus proposed changes. You maintain full control to review the policy updates before any modifications are applied to your assets.

How do I ensure my AI Agent Skills have the latest shipping cutoff policies?▼

Sweep your Gorgias account for outdated shipping cutoff mentions to prepare updates for your AI Agent Skills. This automated process finds every reference and syncs the new policy across your helpdesk.

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