posthog-billing-diagnosis
CommunityDiagnose and resolve PostHog billing issues.
Authormongo-ai
Version1.0.0
Installs0
System Documentation
What problem does it solve?
It helps support engineers pinpoint and address billing, plan, and account access problems for PostHog customers, ensuring they get the right guidance or escalation.
Core Features & Use Cases
- Plan & entitlement checks: Retrieve organization and project details to verify plan tiers and feature access.
- Payment and upgrade diagnostics: Identify failed payments, upgrade propagation issues, and usage spikes.
- Escalation guidance: Determines when to handle the case in support versus routing to the billing team.
- Reference lookup: Searches live docs and GitHub issues for known billing bugs and feature matrices.
Quick Start
Diagnose the customer's billing issue where they upgraded but still cannot access the new feature.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: posthog-billing-diagnosis Download link: https://github.com/mongo-ai/posthog-triage-agent/archive/main.zip#posthog-billing-diagnosis Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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