posthog-billing-diagnosis

PostHog billing plan access failures can occur due to upgrade propagation delays or entitlement mismatches. This skill diagnoses the issue by retrieving organization and project details to verify your current plan tier and feature access status.

To diagnose failed PostHog payments, the skill retrieves your organization details, checks live documentation, and identifies known billing bugs. It then decides whether to provide guidance or escalate the invoice inquiry to the billing team.

PostHog billing issues require escalation when they involve complex payment failures or account access problems that cannot be resolved through standard documentation. The skill evaluates the diagnosis to determine if routing to the billing team is necessary.

Yes, you can check PostHog plan entitlements across projects. The skill retrieves specific organization and project details to verify tier levels and feature access, ensuring accurate diagnosis of feature access failures or upgrade delays.

The best way to resolve PostHog billing problems is to analyze customer reports using this skill, which consults live documentation and GitHub issues for known bugs, then either provides guidance or escalates the issue to the billing team.