posthog-slack-triage

Format and post triage reports to Slack using mrkdwn layout.

Updated Aug 27, 2026
One-click install
npx skills add https://github.com/mongo-ai/posthog-triage-agent --skill posthog-slack-triage
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: posthog-slack-triage
Source: https://github.com/mongo-ai/posthog-triage-agent/tree/main/.claude/skills/posthog-slack-triage
Command: npx skills add https://github.com/mongo-ai/posthog-triage-agent --skill posthog-slack-triage

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

The skill eliminates the manual effort of converting raw triage data into a well‑structured Slack message, ensuring consistent formatting and quick visibility for support teams.

Core Features & Use Cases

  • Slack mrkdwn formatting: automatically builds a priority line, metadata pills, evidence, diagnosis, actions, and footer using Slack’s markup language.
  • Draft‑first posting: posts messages in draft mode by default, switching to direct send only on explicit operator request.
  • Threaded customer response: adds the customer‑facing draft as a thread reply to keep the channel tidy.
  • Batch handling: supports posting multiple triage reports as separate messages with corresponding audit files.
  • Audit logging: always saves Slack messages and responses to disk for traceability.

Quick Start

Ask the agent to post the latest triage report to Slack using the posthog‑slack‑triage skill.

Frequently Asked Questions about posthog-slack-triage

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I format triage reports for Slack using mrkdwn?

To format triage reports for Slack using mrkdwn, this skill automatically builds a structured layout including priority lines, metadata pills, evidence, diagnosis, actions, and a footer, ensuring clear and scannable communication for support teams.

Can I post Slack triage messages as drafts before sending them directly?

Yes, you can post Slack triage messages as drafts. The skill defaults to draft mode, switching to direct send only upon explicit operator request, and adds customer-facing drafts as thread replies to keep the channel tidy.

How do I handle multiple triage reports and post them to Slack in a batch?

To handle multiple triage reports, the skill supports batch handling by posting each report as a separate Slack message. It simultaneously generates corresponding audit files saved to disk for full traceability.

Do I need file system access to post triage reports to Slack?

Yes, file system access is required to post triage reports to Slack. The skill uses the file system to save audit logs of Slack messages and responses, ensuring traceability alongside the required Slack messaging APIs.

What is the best way to structure PostHog support summaries for Slack channels?

The best way to structure PostHog support summaries for Slack is using optimized mrkdwn layout. This skill converts raw triage data into a structured format with priority lines, metadata pills, evidence, diagnosis, actions, and a footer.

Are Slack message audit logs automatically saved when posting triage reports?

Yes, Slack message audit logs are automatically saved when posting triage reports. The skill consistently saves both the Slack messages and their responses to disk to provide traceability for support workflows.