posthog-triage-report
CommunityCreate graded triage reports for PostHog tickets
Authormongo-ai
Version1.0.0
Installs0
System Documentation
What problem does it solve?
It automates the production of a comprehensive, evidence‑graded triage report for PostHog support tickets, reducing manual investigation time and ensuring consistent, confidence‑aware communication with customers.
Core Features & Use Cases
- Structured Report Template: Generates a uniform report with sections for issue summary, evidence table, root‑cause assessment, confidence scoring, and escalation guidance.
- Evidence Pack: Maps every factual claim to verifiable sources (docs, GitHub issues, data queries) and calculates an overall confidence score.
- Quick Brief & Customer Draft: Provides a concise internal briefing and extracts a ready‑to‑send response for the customer, adhering to tone guidelines.
- Use Case: Support engineers handling any PostHog product area (events, replay, flags, etc.) can invoke this skill to quickly produce a high‑quality triage document.
Quick Start
Ask the triage agent to generate a full PostHog support report for ticket #12345.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: posthog-triage-report Download link: https://github.com/mongo-ai/posthog-triage-agent/archive/main.zip#posthog-triage-report Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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