posthog-triage-report

Community

Create graded triage reports for PostHog tickets

Authormongo-ai
Version1.0.0
Installs0

System Documentation

What problem does it solve?

It automates the production of a comprehensive, evidence‑graded triage report for PostHog support tickets, reducing manual investigation time and ensuring consistent, confidence‑aware communication with customers.

Core Features & Use Cases

  • Structured Report Template: Generates a uniform report with sections for issue summary, evidence table, root‑cause assessment, confidence scoring, and escalation guidance.
  • Evidence Pack: Maps every factual claim to verifiable sources (docs, GitHub issues, data queries) and calculates an overall confidence score.
  • Quick Brief & Customer Draft: Provides a concise internal briefing and extracts a ready‑to‑send response for the customer, adhering to tone guidelines.
  • Use Case: Support engineers handling any PostHog product area (events, replay, flags, etc.) can invoke this skill to quickly produce a high‑quality triage document.

Quick Start

Ask the triage agent to generate a full PostHog support report for ticket #12345.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: posthog-triage-report
Download link: https://github.com/mongo-ai/posthog-triage-agent/archive/main.zip#posthog-triage-report

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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