What problem does it solve?
printer-repair diagnoses and resolves printing failures such as stuck jobs, offline printers, CUPS/Spooler service issues, and network printer connectivity problems so the user can print again.
Core Features & Use Cases
- Stuck queue diagnosis & escalation: checks configured printers and print queues first, then applies corrective actions from least destructive (clear queue) to more involved steps (restart printing service, re-add printer, reset printing system).
- Network reachability checks: prompts for the printer’s IP/hostname and verifies connectivity (raw printing, IPP, and HTTP admin ports) before attempting driver/config changes.
- Self-service friendly, IT-ready output: when privileged actions can’t run (e.g., helper unavailable), it still completes the diagnostic packaging and provides a user self-service path; examples include “printer won’t print,” “print queue is jammed,” and “printer shows as offline.”
Quick Start
Ask the agent: Fix my printer—my print queue is stuck and nothing prints.