What problem does it solve?
Convert scattered customer feedback, support notes, and onboarding pain into a defensible, prioritized engineering backlog so teams stop building from gut and start building from evidence.
Core Features & Use Cases
- Aggregate multi-source signals: Extract feature requests, bug reports, and UX friction from call transcripts, CRM notes, and onboarding sessions.
- Evidence-backed prioritization: Calculate RICE scores, apply revenue impact multipliers, and rank items for sprint allocation.
- Actionable deliverables: Produce a sprint-ready report with verbatim customer quotes, suggested MVP scope, and ticketing prompts for Jira/Linear.
- Use case: During sprint planning, run a two-week product-insights pass to deliver the top 10 RICE-ranked items with associated customer evidence and suggested scope.
Quick Start
Analyze the last 14 days of customer calls, CRM notes, and onboarding sessions and produce a prioritized Product Insights report with the top 10 RICE-ranked items and verbatim customer quotes.