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tomtoto757
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product-reviews-ratings

Collect, moderate, and display customer reviews with star ratings and aggregate scores.

14|3|Updated Mar 22, 2026
Search Tags:#moderation#reviews#bayesian#ratings#review-requests#schema-org#verified-purchase
One-click install
npx skills add https://github.com/tomtoto757/ecomm-ai-skills-hub --skill product-reviews-ratings-tomtoto757
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: product-reviews-ratings
Source: https://github.com/tomtoto757/ecomm-ai-skills-hub/tree/main/skills/customer-support-crm/finsilabs/customer-crm/product-reviews-ratings
Command: npx skills add https://github.com/tomtoto757/ecomm-ai-skills-hub --skill product-reviews-ratings-tomtoto757

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Collecting, moderating, and surfacing customer reviews with star ratings and aggregate scores so merchants can increase social proof, protect listing quality, and surface star ratings in search results.

Core Features & Use Cases

  • Review collection & requests: post-purchase review request scheduling (recommended 5–7 days after delivery) and signed-token submission links to reduce spam.
  • Moderation pipeline: spam scoring, profanity checks, verified-purchase gating, auto-approve rules and manual moderation workflows for flagged content.
  • Aggregate scoring & SEO: Bayesian-smoothed aggregate rating calculation (confidence weight C=5), distribution tracking, and JSON-LD Product/AggregateRating output for Google rich results.
  • Platform guidance: implementation options for Shopify, WooCommerce, BigCommerce, and custom/headless stores, plus migration and import guidance.

Quick Start

Install a review provider (e.g., Judge.me) or implement a signed-token review endpoint, enable aggregateRating JSON-LD, and schedule post-delivery review request emails 5–7 days after fulfillment.

Frequently Asked Questions about product-reviews-ratings

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I collect customer product reviews with verified-purchase gating and spam checks?▼

To collect customer product reviews with verified-purchase gating, implement a signed-token review endpoint combined with automated spam scoring, profanity checks, and manual moderation workflows for flagged content to filter submissions.

What is Bayesian smoothing for aggregate star ratings and when do I need it?▼

Bayesian smoothing for aggregate star ratings applies a confidence weight (C=5) to stabilize average scores when review volumes are low. You need it to prevent a single review from skewing the overall product rating distribution.

Does this review moderation workflow support Shopify, WooCommerce, and headless e-commerce setups?▼

Yes, the review moderation workflow supports Shopify, WooCommerce, BigCommerce, and custom or headless setups. It provides tailored implementation options and migration guidance for these specific e-commerce platforms.

How do I schedule post-purchase review request emails after order fulfillment?▼

To schedule post-purchase review request emails, configure automated delivery 5 to 7 days after order fulfillment. This timing window captures customer sentiment accurately while ensuring the product has been received.

What's the best way to moderate flagged product reviews with auto-approve rules?▼

The best way to moderate flagged product reviews is to configure auto-approve rules for trusted submissions while routing content failing profanity or spam checks into a manual moderation queue with status transitions and approvedAt timestamps.

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