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progress-servicenow-cli

Automate ServiceNow ticket operations and catalog interactions via CLI.

3|1|Updated May 19, 2026
Search Tags:#automation#cli#browser-automation#ticketing#servicenow#it-service-management
One-click install
npx skills add https://github.com/adbertram/cli-tools --skill progress-servicenow-cli
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: progress-servicenow-cli
Source: https://github.com/adbertram/cli-tools/tree/main/_repo/skills/progress-servicenow-cli
Command: npx skills add https://github.com/adbertram/cli-tools --skill progress-servicenow-cli

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) components.

What problem does it solve?

This skill solves the inefficiency of manual browser-based ServiceNow interactions by providing a predictable, command-line interface for ticket management and catalog navigation.

Core Features & Use Cases

  • Ticket Lifecycle Management: Programmatically list, view, comment on, and close ServiceNow tickets (RITMs) without manual clicks.
  • Catalog Discovery: Search and inspect catalog items, including live form field discovery and Select2 lookup validation.
  • Use Case: When you need to create a ticket for a cloud resource, use this skill to first list available templates, inspect the required fields, and then submit the request programmatically with the correct parameters.

Quick Start

Use the progress-servicenow-cli to list all open tickets assigned to you by running the command progress-servicenow ticket list --view open --table.

Frequently Asked Questions about progress-servicenow-cli

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate ServiceNow ticket management from the command line?▼

Automate ServiceNow ticket management by using a CLI to programmatically list, view, comment on, and close tickets. This browser-backed interface executes IT service management workflows predictably without requiring manual browser clicks.

What is ServiceNow catalog item form field discovery and how does it work?▼

ServiceNow catalog item form field discovery is the process of searching and inspecting catalog items programmatically to identify required input fields. It includes live form field discovery and Select2 lookup validation to ensure correct parameter submission.

Can I use a CLI to create ServiceNow RITM requests programmatically?▼

Yes, you can create ServiceNow RITM requests programmatically by running CLI commands to list available catalog templates, inspect required form fields, and submit the request with correct parameters.

Do I need an authenticated browser session to automate ServiceNow operations?▼

Yes, an authenticated browser session is required to perform secure, compliant, and repeatable ServiceNow service operations. The CLI relies on this active session to interact with ticket and catalog interfaces.

What's the best way to list open ServiceNow tickets assigned to me?▼

The best way to list open ServiceNow tickets assigned to you is by executing a CLI command that filters by the open view and outputs the results in a table format, automating the ticket tracking process.

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