What problem does it solve?
It eliminates the manual effort of summarizing community activity by aggregating Discord and WhatsApp signals into one structured weekly report that highlights engagement, sentiment, contributions, and product/documentation gaps.
Core Features & Use Cases
- Weekly aggregation (Discord + WhatsApp): Collects messages from the last 7 days from specified Discord channels and WhatsApp sources to build a unified view of activity.
- Engagement and support metrics: Computes WAM, growth/churn indicators, communicator rate, resolution rate, first response time, and messages per active member.
- Sentiment, topics, and actionable insights: Detects sentiment trends and top discussion topics, then surfaces top contributors, new contributors, churn risk candidates, and product/docs backlog items.
- Comparison vs previous week: When prior reports exist, compares key metrics and trends to show week-over-week changes.
Quick Start
Ask the AI to generate the weekly community analysis report (e.g., "weekly community analysis") so it fetches the last 7 days of Discord/WhatsApp activity, computes metrics, and saves the HTML report to the weekly reports folder.