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reporting-dashboards

Automate ServiceNow report and dashboard creation through scripted workflows.

77|23|Updated Jul 16, 2025
Search Tags:#analytics#dashboard#reporting#scheduling#data-visualization#servicenow#gliderecord
One-click install
npx skills add https://github.com/serac-labs/serac --skill reporting-dashboards-serac-labs
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: reporting-dashboards
Source: https://github.com/serac-labs/serac/tree/main/packages/opencode/src/bundled-skills/reporting-dashboards
Command: npx skills add https://github.com/serac-labs/serac --skill reporting-dashboards-serac-labs

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

Complex ServiceNow data often resides in silos, making it hard for teams to visualize performance and share insights quickly. This skill automates the creation, customization, and distribution of reports and dashboards from ServiceNow data, transforming raw ITSM data into clear visuals for informed decision-making.

Core Features & Use Cases

  • Automates creation of list, bar, pie, line, and pivot reports across incident, problem, change, and task tables.
  • Builds and publishes dashboards with multiple widgets, layouts, access controls, and scheduled distribution.
  • Use Case: IT leadership needs a weekly dashboard showing SLA compliance, open P1s, and trend lines for ticket volumes.

Quick Start

Create a dashboard for IT Service Desk and configure a weekly report for executive readers.

Frequently Asked Questions about reporting-dashboards

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate ServiceNow dashboard creation and report scheduling?▼

Automate ServiceNow dashboard creation and report scheduling by using scripted workflows that handle table discovery, field selection, and dashboard composition, then configure scheduled data delivery for executive readers.

Can I build executive KPI dashboards from ServiceNow incident and change tables?▼

Build executive KPI dashboards from ServiceNow incident, problem, change, and task tables by automating list, bar, pie, line, and pivot reports, then publishing them with multiple widgets and access controls.

What types of ServiceNow data visualization reports can I generate automatically?▼

Generate ServiceNow data visualization reports automatically in list, bar, pie, line, and pivot formats across ITSM tables, transforming raw data into clear visuals for informed decision-making and SLA compliance tracking.

Does this approach require GlideRecord knowledge to query ServiceNow data for reporting?▼

Querying ServiceNow data for reporting uses scripted workflows incorporating GlideRecord and MCP tool integration, so familiarity with ServiceNow scripting helps customize table discovery and field selection for your dashboards.

What's the best way to distribute scheduled ServiceNow reports to leadership?▼

Distribute scheduled ServiceNow reports to leadership by building dashboards with multiple widgets and layouts, then configuring scheduled data delivery to automatically send weekly updates on SLA compliance and ticket volumes.

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