resend-inbound

To process incoming emails with Resend, you set up a custom domain, configure a webhook to listen for email.received events, and use the API to retrieve the email body and download attachments for automated workflows.

Webhook verification for inbound email events requires a Resend webhook secret. The system securely validates the incoming event payload against this secret before processing the email content or attachments.

You do not strictly need a custom domain to receive emails using Resend. You can configure a custom domain or use Resend-managed domains to handle incoming email traffic and webhook routing.

Yes, you can automatically forward received emails. The inbound email processing logic supports extracting the original content and attachments, then routing or forwarding the communication to other specified email addresses.

The best way to automate customer support ticket creation from emails is to use a webhook to capture inbound messages, verify the event, extract the plain text or HTML body, and pass the retrieved data to your ticketing system.

Handling inbound email attachments requires retrieving attachment metadata through the Resend API before downloading the files. You must ensure your environment has the correct API key and webhook secret configured for secure data retrieval.