resolve

Draft and apply TRS ticket resolutions after user approval.

Updated Aug 27, 2026
One-click install
npx skills add https://github.com/leomleao/tct-cowork-plugin --skill resolve-leomleao
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: resolve
Source: https://github.com/leomleao/tct-cowork-plugin/tree/main/plugins/assistant/skills/resolve
Command: npx skills add https://github.com/leomleao/tct-cowork-plugin --skill resolve-leomleao

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Acting on behalf of a TCT consultant, this skill writes and applies well-structured resolutions to TRS tickets by inferring the most appropriate category from context and drafting concise, professional text for final submission. It ensures consistency with ticket history and prior discussions, and automates application via the TRS MCP tooling after user confirmation.

Core Features & Use Cases

  • Fetch ticket context with get_ticket_context and read current/previous resolutions or notes.
  • Infer the most suitable resolution category from the predefined list and propose a 2–4 sentence resolution.
  • Draft a professional resolution description that describes the issue, actions taken, and expected outcome, ready for approval and application.
  • Apply the resolution using the edit_resolution tool only after explicit user confirmation; optionally save session context for continuity.

Quick Start

Fetch the ticket context for the provided TICKET_ID, infer the resolution category, draft the resolution text, and apply it after user confirmation.

Frequently Asked Questions about resolve

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate TRS ticket resolution drafting from context?

To automate TRS ticket resolution, the skill fetches ticket context, infers the correct category, and drafts a 2–4 sentence professional resolution. It applies this text via the edit_resolution tool only after receiving explicit user approval.

What is the process for applying a formal resolution to a TRS ticket?

Applying a formal TRS ticket resolution requires fetching ticket data, selecting a predefined category, and drafting a 2–4 sentence description of the issue and actions taken. The resolution is applied via the edit_resolution tool only after explicit user confirmation.

Does the TRS ticket resolution system apply changes without user approval?

No, the TRS ticket resolution system never applies changes without explicit user approval. It drafts the text and category inference for review, requiring explicit confirmation before executing the edit_resolution tool to modify the ticket.

Can I use existing session notes when drafting a TRS ticket resolution?

Yes, you can use existing session notes when drafting a TRS ticket resolution. The system optionally uses existing context and prior session notes alongside fetched ticket data to infer the category and draft the description.

What should be included in a TRS ticket resolution description?

A TRS ticket resolution description should be a concise 2–4 sentence text covering the issue, actions taken, and expected outcome. It must be consistent with ticket history and prior discussions to ensure professional final submission.