returns-management

Automate returns management by generating prepaid return labels and processing resolutions for platforms like Shopify, WooCommerce, and BigCommerce. It handles customer-selected refunds, exchanges, and store credit automatically, reducing manual effort.

The reverse logistics RMA process works by sending customers a prepaid return label via carrier APIs like Shippo, tracking the package, and processing the chosen resolution upon receipt. It manages inventory restocking and customer notifications at each stage.

Yes, you can issue store credit and exchanges automatically. The returns process supports flexible resolutions including refunds, exchanges, and store credit options based on the customer's selection during the return merchandise authorization workflow.

Yes, the returns process handles inventory restocking and quarantine logic. Upon receiving a returned package, it automatically updates inventory levels to ensure accurate stock management for your e-commerce platform.

You need a carrier API integration like Shippo to generate prepaid return shipping labels. This integration automates the label creation step of the return merchandise authorization workflow and sends it directly to the customer.