Cluster customer return reasons by SKU from Gorgias ticket data.
npx skills add https://github.com/gorgias/mcp-cookbook --skill returns-reduction
Please help me install this Agent Skill. Skill: returns-reduction Source: https://github.com/gorgias/mcp-cookbook/tree/main/recipes/returns-reduction Command: npx skills add https://github.com/gorgias/mcp-cookbook --skill returns-reduction
This Skill addresses the silent margin leak caused by product returns by analyzing customer feedback to uncover specific quality, sizing, or expectation gaps.
Use the returns-reduction skill to analyze all products over the last 90 days and identify the top three root causes for returns.
High-intent search queries and answers about installing and using this skill.
To identify the root causes of product returns, this Skill analyzes customer ticket data and return language to cluster return reasons by SKU. It detects specific quality, sizing, or expectation gaps to help mitigate margin loss.
Yes, you can use customer support tickets to find out why products are returned by applying heuristic labeling to ticket data. It automatically groups return reasons and maps trends to specific SKUs to prioritize fixes.
You can analyze return trends for your apparel category over the last 90 days by processing historical customer ticket data. This reveals if high return rates are due to sizing inconsistencies or inaccurate photography.
Yes, you need access to Gorgias MCP ticket and customer data to perform heuristic labeling and trend analysis. This access is required to uncover return reasons and identify margin loss.
The best way to prioritize fixes for product detail pages is to map actionable return insights to specific products. Analyzing return data helps prioritize updates for PDPs, sizing guides, or QA processes based on actual customer feedback.
gorgiasAnalyze support ticket volume and sentiment to identify product information gaps.
liangdabiaoAnalyze Amazon return data to identify root causes and suggest improvements.
40RTY-aiAggregate Shopify return reasons by product and SKU into CSV or JSON.
gorgiasAnalyze Shopping Assistant revenue, conversion, and recommendation metrics from Gorgias MCP data.
