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Eronred
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review-management

Analyze app reviews and rating trends to generate response drafts and action plans.

1.7k|111|Updated Feb 27, 2026
Search Tags:#sentiment analysis#app reviews#review response#rating management#reputation strategy#in-app rating prompt#competitor insights
One-click install
npx skills add https://github.com/Eronred/aso-skills --skill review-management
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: review-management
Source: https://github.com/Eronred/aso-skills/tree/main/skills/review-management
Command: npx skills add https://github.com/Eronred/aso-skills --skill review-management

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This Skill helps analyze app reviews and rating changes so you can improve reputation, extract actionable product insights, and craft effective responses that increase trust and conversions.

Core Features & Use Cases

  • Review sentiment and category analysis: Break reviews into bugs & crashes, feature requests, UX complaints, pricing complaints, love & praise, and competitor mentions to guide what to do next.
  • Rating improvement strategy: Optimize in-app rating prompt timing and follow platform rules to reduce negative feedback and protect conversion.
  • Negative review handling with response frameworks: Produce HEAR-based responses (Hear, Empathize, Act, Resolve) and draft replies for the most impactful reviews.
  • Review mining for insights: Identify unmet needs, common complaints, switching triggers, and recurring themes from both your and competitor reviews to support roadmap and ASO decisions.

Quick Start

Use review-management to generate a review health report and a prioritized action plan after providing your app’s App ID, target country, and whether you currently respond to reviews.

Frequently Asked Questions about review-management

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I analyze app reviews to improve my rating and app reputation?▼

App review analysis categorizes feedback by issue types like bugs, UX complaints, and feature requests to produce a rating health report and a prioritized action plan for reputation management. This process extracts actionable product insights to guide roadmap decisions.

What is the best way to respond to negative app reviews?▼

The best way to respond to negative app reviews is using the HEAR framework: Hear, Empathize, Act, and Resolve. This method drafts high-quality replies that acknowledge the issue, provide empathy, outline corrective actions, and resolve user concerns to increase trust.

How do I optimize in-app rating prompts to prevent negative reviews?▼

In-app rating prompt optimization involves strategically timing the prompt to intercept users during positive experiences while following platform rules. Properly timed prompts reduce negative feedback, protect conversion rates, and improve overall rating management.

Can I extract competitor insights from app review mining?▼

Yes, review mining identifies unmet needs, common complaints, and switching triggers from both your and competitor reviews. Analyzing competitor app reviews generates competitive insights that support ASO decisions and reveal market opportunities.

What metrics are needed for a comprehensive rating health report?▼

A comprehensive rating health report requires computing review and response metrics alongside sentiment analysis. Categorizing reviews by issue type and tracking rating trends yields a structured output that highlights declining ratings and areas needing immediate action.

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