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review-mining

Extract verbatim pain points and sentiment from public reviews into structured reports.

285|39|Updated Mar 16, 2026
Search Tags:#competitor-analysis#pain-points#sentiment-analysis#voice-of-customer#customer-reviews#review-mining
One-click install
npx skills add https://github.com/shawnpang/startup-founder-skills --skill review-mining
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: review-mining
Source: https://github.com/shawnpang/startup-founder-skills/tree/main/skills/review-mining
Command: npx skills add https://github.com/shawnpang/startup-founder-skills --skill review-mining

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This Skill helps founders capture authentic user pain points, sentiment, and voice-of-customer language from public reviews to inform product decisions and messaging.

Core Features & Use Cases

  • Identify recurring themes in reviews and capture verbatim quotes to support messaging and product decisions.
  • Map pain points to potential opportunities, feature gaps, and positioning opportunities.
  • Generate a voice-of-customer swipe file and competitive insights to guide outreach and marketing.

Quick Start

Run a review mining pass on Trustpilot, G2, Capterra, and app store reviews to surface top pain points with verbatim quotes.

Frequently Asked Questions about review-mining

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I extract customer pain points from competitor reviews on Trustpilot and G2?▼

To extract customer pain points from competitor reviews, you mine public feedback on platforms like Trustpilot and G2 to identify recurring themes, verbatim quotes, and switching triggers that inform product strategy.

What is voice-of-customer review mining and when do I need it for product positioning?▼

Voice-of-customer review mining is the process of extracting authentic user sentiment and verbatim language from public reviews to uncover feature gaps and guide product positioning decisions for startups.

Can I analyze app store reviews to find feature gaps for a specific product category?▼

Yes, you can analyze app store reviews to find feature gaps by applying sentiment analysis to public feedback within a defined product category, outputting a structured report of frequency and severity for each opportunity.

What's the best way to categorize sentiment and switching triggers from Capterra reviews?▼

The best way to categorize sentiment and switching triggers from Capterra reviews is to map recurring themes and verbatim quotes into a structured report highlighting frequency, severity, and recommended opportunities.

Does review mining work for startup product strategy without dedicated sentiment analysis tools?▼

Yes, review mining works for startup product strategy by processing public reviews to surface top pain points and generate a voice-of-customer swipe file, functioning without external sentiment analysis tool dependencies.

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