revops-handoffs

What problem does it solve?

This Skill prevents revenue handoffs from breaking by defining standardized SLAs, context packets, routing rules, and ownership across the full bow-tie lifecycle.

Core Features & Use Cases

• Full bow-tie handoff design: Marketing → Sales → Partner/Implementation → CS → Sales (expansion), including lifecycle marketing and ABM loops for momentum continuity.
• Constraint-specific implementation guidance: Benchmarks and failure indicators for speed-to-lead, Sales→Impl handoff completeness, CS→Sales expansion readiness, and leading indicators of churn risk.
• Expansion handoff governance: Expansion SLAs and three expansion types (upsell, warm cross-sell, new-DMU cross-sell) with ownership thresholds and reporting instrumentation.

Quick Start

Use the revops-handoffs skill to “map our current handoff points, propose the SLAs and context packets for each transition, and identify the biggest revenue-leak bottleneck based on our symptoms.”