Rootly API Patterns

Document Rootly MCP server and REST API usage patterns for incident management.

39|17|Updated Feb 4, 2026
One-click install
npx skills add https://github.com/wyre-technology/msp-claude-plugins --skill rootly-api-patterns
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: Rootly API Patterns
Source: https://github.com/wyre-technology/msp-claude-plugins/tree/main/msp-claude-plugins/rootly/rootly/skills/api-patterns
Command: npx skills add https://github.com/wyre-technology/msp-claude-plugins --skill rootly-api-patterns

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This Skill provides comprehensive guidance on interacting with Rootly's MCP (Managed Cloud Platform) tools and its REST API, enabling efficient incident management and automation.

Core Features & Use Cases

  • API Authentication: Understand Global vs. Team tokens and how the MCP Gateway injects credentials.
  • Tool Reference: Detailed descriptions and parameters for 25+ MCP tools covering incident analysis, on-call management, and core incident workflows.
  • JSON:API Compliance: Learn about pagination, filtering, and request patterns specific to Rootly's API.
  • Error Handling & Best Practices: Guidance on common errors, rate limiting, and optimal usage patterns.
  • Use Case: You need to programmatically create a new incident in Rootly. This Skill will guide you on how to find the correct service_id and severity_id using services_get and severities_get before calling incidents_post.

Quick Start

Use the Rootly API Patterns skill to understand how to find the correct service ID for creating a new incident.

Frequently Asked Questions about Rootly API Patterns

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I authenticate API requests to the Rootly MCP server?

Rootly API authentication uses either Global or Team tokens, which the MCP Gateway automatically injects into your credentials for secure incident management workflow automation.

What is the correct way to create a new incident using the Rootly API?

To create a new incident via the Rootly API, you must first fetch the correct `service_id` and `severity_id` using the `services_get` and `severities_get` tools before calling `incidents_post`.

How does pagination work for Rootly REST API endpoints?

Rootly REST API pagination follows JSON:API compliance standards, requiring specific request patterns and filtering parameters to manage large datasets effectively during incident analysis.

What are the common rate limiting and error handling patterns for Rootly automation?

Rootly API error handling and rate limiting best practices involve managing common errors through specific MCP tool patterns, ensuring optimal usage for automated incident management workflows.

Can I use Rootly MCP tools for on-call management and incident analysis?

Yes, Rootly provides over 25 MCP tools with detailed parameters specifically designed for on-call management, incident analysis, and core incident workflow execution.

Do I need prior API knowledge to use the Rootly MCP tools?

Yes, using Rootly MCP tools requires an understanding of API concepts and Rootly's specific REST implementation to effectively manage authentication, JSON:API compliance, and error handling.