Audit Chili Piper concierge routers for coverage gaps and misconfigurations.
npx skills add https://github.com/Chili-Piper/mcp-assets --skill routing-audit
Please help me install this Agent Skill. Skill: routing-audit Source: https://github.com/Chili-Piper/mcp-assets/tree/main/skills/routing-audit Command: npx skills add https://github.com/Chili-Piper/mcp-assets --skill routing-audit
Audits all Chili Piper concierge routers for coverage gaps — unmapped lead sources, stale ownership rules, unbalanced distributions, and catch-all overflows — before they show up as lost pipeline.
Use the routing-audit skill to perform an org-wide audit across all concierge routers for the last 7 days.
High-intent search queries and answers about installing and using this skill.
To audit concierge routers for coverage gaps, the routing-audit skill compares routing rules, catch-all behavior, and recent log activity across workspaces to surface misconfigurations. It validates configurations against live MCP data and outputs a prioritized set of fixes.
Leads slip away in Chili Piper routing due to unmapped lead sources, stale ownership rules, unbalanced distributions, and high catch-all overflow rates. Auditing concierge routers identifies these coverage gaps before they result in lost pipeline.
Finding stale ownership rules and unbalanced distributions requires comparing routing configurations against recent concierge-logs. The audit surfaces gaps, imbalance, and misconfigurations across routers by validating rule lists and catch-all behavior over a configurable log window.
Routing rule validation can be applied org-wide or to a selected workspace in Chili Piper. The audit uses a configurable 30-day log window to validate router configurations against live MCP responses and identify coverage gaps within that specific scope.
The concierge router audit does not require write access; it operates with read-only access to the router builder. It safely validates routing rules and log activity without modifying existing configurations, providing recommendations for you to implement.
The log window limit for analyzing concierge routing gaps is 30 days. The audit applies to a configurable log window up to this maximum to surface high catch-all rates, stale ownership rules, and unbalanced distributions from recent log activity.
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