sales-response

What problem does it solve?

Sales teams receive many inbound replies by email or WhatsApp that require fast, context-aware responses; this Skill removes manual triage and drafting by automatically classifying the message, identifying objections or intent, and producing a culturally adapted, company-compliant reply draft to accelerate response time and maintain quality.

Core Features & Use Cases

• Automated classification of inbound replies into objections, inquiries, negotiations, sample requests, follow-ups, or unclear messages using a local classifier.
• Country detection & cultural adaptation to adjust tone and follow-up rhythm based on regional profiles.
• Objection handling & negotiation tactics with a curated handbook and templates for common objections (price, existing supplier, quality, delivery).
• Template-driven reply generation that produces reply drafts (technical, inquiry, objection) and supports either user confirmation or direct send via the outbound email sender.
• Developer-friendly components: includes a classification script, rich reference docs, and reusable reply templates to integrate into an agent workflow.

Quick Start

Paste the customer's reply into the agent and ask it to classify the message and draft a culturally adapted sales response.