salesforce-messaging-troubleshooting

Official

Triage iOS in-app messaging issues fast.

AuthorSalesforce-Async-Messaging
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Troubleshooting the Salesforce Messaging for In-App iOS SDK when something is broken, crashes, shows a blank screen, fails builds, or doesn’t behave as expected.

Core Features & Use Cases

  • Guided triage: Runs users through an ordered checklist to narrow down root cause by symptoms (debug logging, imports, configuration, delegates, conversation IDs, and SDK version).
  • Known-symptom routing: Maps common reported failures (build errors, runtime issues, push notification problems, user verification problems, conversation ID issues, pre-chat issues, attachments, business hours, iOS 26 liquid glass, and customization).
  • Code safety rules: Enforces minimal, targeted fixes and explicit requirements like using the correct SPM product name and importing both SMIClientCore and SMIClientUI for SDK types.

Quick Start

Use this skill when your iOS app using the SDK shows an error banner, crashes, or doesn’t receive notifications, and ask the assistant to walk through the triage steps in order for your specific symptom.

Dependency Matrix

Required Modules

None required

Components

references

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: salesforce-messaging-troubleshooting
Download link: https://github.com/Salesforce-Async-Messaging/messaging-in-app-ios/archive/main.zip#salesforce-messaging-troubleshooting

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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