What problem does it solve?
Provides structured, consultative guidance to diagnose and resolve Sales and Distribution (SD) operational and configuration issues that block order-to-cash flows, such as pricing failures, delivery/PGI errors, billing discrepancies, and incorrect account determination that lead to incorrect FI posting or delayed revenue recognition.
Core Features & Use Cases
- End-to-end O2C troubleshooting: stepwise checks from sales order (VA01) through delivery (VL01N/VL02N), PGI, and billing (VF01/VF04) to FI posting verification.
- Pricing & condition analysis: guidance for condition technique, access sequences, condition records (VK11/VK12), pricing procedure (V/08) and common pricing errors.
- Account determination & FI integration: VKOA matrix configuration checks, mapping of condition types to account keys (ERL, ERS, FRL, MWS), and verification of resulting GL postings.
- Credit management & blocks: instructions for ECC (FD32/VKM1) and S/4HANA FSCM (UKM_BP) credit checks, release workflows, and exception handling.
- Delivery, PGI, and returns: handling of delivery creation, picking, PGI errors and reversals (VL09), and returns to ensure inventory and financial correctness.
- S/4HANA considerations: differences in output management (BRF+), Business Partner vs customer master, and ACDOCA/Universal Journal impacts on SD→FI postings.
- Governance & period-end best practices: operational and period-end checklists to prevent missed billing, misposted revenue, and compliance issues.
Quick Start
Ask the sap-sd skill to diagnose a pricing and account-determination error for sales order VA01 in sales org 1000 and provide the step-by-step checks, relevant T-codes, and recommended corrective actions.