sequences

To automate email drip campaigns, you create a sequence by defining a name, channel, and a series of steps with configurable delays, subjects, and body prompts. The system then manages the scheduled, multi-step email delivery automatically.

Yes, you can enroll contacts into an email drip sequence either individually or in bulk. You can also import contacts from a CSV file and include optional personalization context for each enrolled contact.

Email drip sequence analytics provide dashboards and per-sequence metrics to help you monitor and optimize performance. This allows you to track engagement across your marketing campaigns, onboarding flows, and engagement programs.

You can pause or resume an active email drip sequence by updating its status. The system validates the sequence ID and current status before applying the pause or resume action to ensure correct workflow execution.

The best way to manage multi-step onboarding email flows is to create a dedicated sequence with configurable delays between steps. This ensures scheduled, consistent engagement and allows you to track performance through per-sequence analytics.

No, you do not need a CSV file as you can enroll contacts individually. However, importing contacts from a CSV file is supported for bulk enrollment into your email drip sequences, which is useful for larger campaigns.