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servicenow-change-workflow

Automate ITSM-gated network change workflows from CR creation to GAIT audit.

Updated Feb 28, 2026
Search Tags:#automation#workflow#change-management#servicenow#it-service-management#gait-audit
One-click install
npx skills add https://github.com/dgethings/netclaw --skill servicenow-change-workflow-dgethings
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: servicenow-change-workflow
Source: https://github.com/dgethings/netclaw/tree/main/workspace/skills/servicenow-change-workflow
Command: npx skills add https://github.com/dgethings/netclaw --skill servicenow-change-workflow-dgethings

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Automates ITSM-gated change lifecycles for network changes, ensuring approvals, risk checks, and GAIT auditing.

Core Features & Use Cases

  • End-to-end change lifecycle: CR creation, pre-change validation, CAB approval, execution, post-change verification, and closure with GAIT audit trail.
  • IT operations automation: integrates with ServiceNow MCP, pyats-config-mgmt, and GAIT to enforce ITIL-aligned processes.
  • Use cases: orchestrate routine network changes, emergency changes with post-facto approval, and auditable change records for compliance.

Quick Start

Initiate a new change workflow by providing a Change Request description, risk, and target device to start the ITSM lifecycle.

Frequently Asked Questions about servicenow-change-workflow

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate ServiceNow change request workflows for network devices?▼

Automate ServiceNow change requests by orchestrating CR creation, pre-change validation, CAB approval, execution, and post-change verification across network devices with an integrated GAIT audit trail.

What is an ITSM-gated network change workflow?▼

An ITSM-gated network change workflow enforces ITIL-aligned processes by requiring risk checks and CAB approvals before executing network changes, ensuring compliance and operational safety.

Do I need pyats-config-mgmt to execute network changes within ServiceNow?▼

Yes, pyats-config-mgmt is required for execution, while ServiceNow MCP scripts handle the ITSM integration and GAIT manages the audit logging for the change workflow.

Can I handle emergency network changes with post-facto approval?▼

Yes, the workflow supports orchestrating emergency changes by executing the network update first and applying post-facto approval and GAIT audit logging to maintain compliance.

How do I generate a GAIT audit trail for ITIL-aligned network changes?▼

Generate a GAIT audit trail by running the change workflow to completion, which automatically logs post-change verification and closure records across network devices and services for compliance.

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