shopify-admin-churn-risk-scorer

What problem does it solve?

It identifies customers likely to churn by comparing how overdue their purchasing behavior is relative to their historical repurchase interval, so you can focus retention efforts where they matter most.

Core Features & Use Cases

• Churn risk scoring (read-only): Calculates a churn risk score from purchase recency and frequency decay using an average purchase interval model.
• Expected next-purchase timing: Estimates an expected next purchase date/interval and uses the overdue ratio to classify customers into risk segments.
• Revenue at risk estimation: Computes an estimated annual value at risk by weighting at-risk probabilities by customer spend patterns.
• Use case: For example, analyze the last 365 days of orders to segment customers into Active, Cooling, At Risk, and Likely Churned, then route At-Risk customers into win-back campaigns.

Quick Start

Use the shopify-admin-churn-risk-scorer skill to score customer churn risk for store example.myshopify.com over the last 180 days and export the results to a CSV file.