shopify-admin-return-initiation

What problem does it solve?

Support teams need a fast, accurate way to initiate a return for delivered orders without manually recreating Shopify’s native returns workflow.

Core Features & Use Cases

• Initiates native return records: Creates a formal Shopify Return for fulfilled orders with selected line items, quantities, and a return reason.
• Supports per-item return reasons: Enables reason tracking at the line-item level for better returns analytics.
• Controls customer notification: Can notify the customer when initiating the return, or run silently for internal workflows.
• Guardrailed execution: Prevents initiation on non-fulfilled orders and supports safe previews via dry run.

Quick Start

Ask the AI to create a Shopify return for order gid://shopify/Order/12345, returning the appropriate fulfillment line items with the correct return reason, using dry_run set to true first.