shopify-review-triage

Classify public Shopify App Store reviews into a prioritized P0-P3 triage brief.

38.5k|4.9k|Updated Jun 11, 2025
One-click install
npx skills add https://github.com/github/awesome-copilot --skill shopify-review-triage
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: shopify-review-triage
Source: https://github.com/github/awesome-copilot/tree/main/skills/shopify-review-triage
Command: npx skills add https://github.com/github/awesome-copilot --skill shopify-review-triage

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Low-star Shopify App Store reviews arrive scattered across multiple listings and competitors, and teams treat them all as equally urgent. This Skill applies a fixed keyword rubric to pasted public review rows and produces one prioritized brief so product and support owners know what to fix first.

Core Features & Use Cases

  • Keyword-Based Triage: Sorts each review into exactly one primary bucket - P0 incident risk, P1 repeated friction, P2 pricing confusion, P3 feature request, or needs human read - using a published keyword rubric with tie-break and escalation rules.
  • Structured Brief Output: Generates a Markdown brief where every item carries a source link, owner, next action, and a first-pass or human-checked status label.
  • Safety Guardrails: Refuses private merchant data, never fabricates reviews or URLs, never contacts reviewers, and labels all unverified items as first pass.
  • Use Case: Paste a week of 1-3 star reviews from your app and two competitors, and receive a brief showing which rows signal incident risk, which repeat a friction theme, and which need a human read.

Quick Start

Triage these pasted Shopify App Store review rows into a prioritized P0-P3 brief with source links and owners.

Frequently Asked Questions about shopify-review-triage

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I triage Shopify App Store reviews by priority?

Paste one public review per line in the format rating | app name | review date | reviews URL | review text. The skill matches keywords against a fixed rubric and files each row under P0 incident risk, P1 repeated friction, P2 pricing confusion, P3 feature request, or needs human read.

What input format does Shopify review triage accept?

It accepts a five-field form (rating | app name | review date | public reviews URL | review text) or a shorter three-field form (rating | app name | review text). Lines starting with # are comments, and rows without a URL are kept with source marked as not captured.

Does this skill fetch reviews from the Shopify App Store automatically?

No. It has no network access and never fetches data. You paste the public review rows you already opened, and the skill classifies only those supplied rows without claiming exhaustive coverage of any listing.

Can it analyze support tickets or private merchant data?

No. The skill accepts only public App Store review text. If support tickets, order data, emails, or other private data appear in the input, it stops and asks for those rows to be removed before continuing.

What are the limitations of keyword-based review triage?

Keyword matching is English-only, misses sarcasm and context, and can misfile reviews mentioning words like checkout in passing. Non-English reviews land in needs human read, and all output stays labeled first pass until a person verifies it.

How are repeated complaints across multiple reviews handled?

If the same friction or pricing theme appears in three or more reviews within about 60 days, the item escalates one priority level with the row count noted. Two matching rows are flagged as a cluster to watch but not yet escalated.