What problem does it solve?
Low-star Shopify App Store reviews arrive scattered across multiple listings and competitors, and teams treat them all as equally urgent. This Skill applies a fixed keyword rubric to pasted public review rows and produces one prioritized brief so product and support owners know what to fix first.
Core Features & Use Cases
- Keyword-Based Triage: Sorts each review into exactly one primary bucket - P0 incident risk, P1 repeated friction, P2 pricing confusion, P3 feature request, or needs human read - using a published keyword rubric with tie-break and escalation rules.
- Structured Brief Output: Generates a Markdown brief where every item carries a source link, owner, next action, and a first-pass or human-checked status label.
- Safety Guardrails: Refuses private merchant data, never fabricates reviews or URLs, never contacts reviewers, and labels all unverified items as first pass.
- Use Case: Paste a week of 1-3 star reviews from your app and two competitors, and receive a brief showing which rows signal incident risk, which repeat a friction theme, and which need a human read.
Quick Start
Triage these pasted Shopify App Store review rows into a prioritized P0-P3 brief with source links and owners.