What problem does it solve?
Teams running PostHog surveys rarely notice when an NPS score drops, a survey's response rate craters, or five users independently complain about the same feature until weeks later. This Skill continuously watches active surveys and surfaces validated anomalies and themes as actionable inbox reports.
Core Features & Use Cases
- Anomaly detection on survey metrics: Detects NPS/CSAT/rating score regressions, response-volume drops, dismissal-rate spikes, and targeting drift using tiered statistical bars matched to each survey's baseline volume.
- Open-text theme aggregation: Clusters free-text responses into recurring themes (e.g., five users complaining about the same checkout step) and files reports with verbatim quotes as evidence.
- Report lifecycle management: Authors new reports or edits existing ones via the signals report channel, deduplicates against prior runs using a persistent scratchpad, and routes findings to the right reviewer.
- Use Case: A product team's NPS survey drops from 32 to 24 over two weeks while open-text responses converge on dashboard slowness; the scout validates the regression against the trailing baseline, cross-references a recent deploy, and files a report routed to the survey owner.
Quick Start
Ask the agent to run the surveys scout to check all active PostHog surveys for score regressions, response drops, and recurring user feedback themes.
