social-pulse-monitor

What problem does it solve?

This Skill provides real-time monitoring and analysis of brand mentions across various social media platforms, allowing users to stay informed about their brand's reputation and customer feedback.

Core Features & Use Cases

• Brand Mention Monitoring: Continuously monitor and track brand mentions across social media platforms.
• Sentiment Analysis: Analyze the sentiment of mentions to gauge customer satisfaction and identify potential issues.
• Triage and Routing: Categorize mentions into different types and route them to the appropriate team member or system for action.
• Baseline and Spike Detection: Compare current mentions to a 7-day rolling baseline to identify sudden spikes in activity.

Quick Start

Set up social listening for [brand] and receive alerts when new mentions are detected.