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support-rollback-planning

Community

Plan post-launch support and fast rollbacks.

Product & Management#planning#rollback#support#runbook#escalation#sla#hypercare
AuthorSSiertsema
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill helps teams design a structured post-launch support model and rollback strategy to minimize downtime, customer impact, and recovery time.

Core Features & Use Cases

  • Define support tiers (L1/L2/L3), coverage, escalation paths, and hypercare windows.
  • Document rollback strategies for deployment models (feature flags, canary, blue-green, rolling, big-bang) with automated and manual triggers.
  • Provide runbooks, communication plans, and post-incident reviews templates.

Quick Start

Draft a complete post-launch support and rollback plan for a new feature release.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: support-rollback-planning
Download link: https://github.com/SSiertsema/claude-code-plugins/archive/main.zip#support-rollback-planning

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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