swain-mr-content

To route advisor gap reports, the system parses structured input fields such as topic, location, userId, and category, then matches the location to existing content desks and delivers the routed message to the appropriate desk agent.

Content coordination is the workflow process of collecting advisor-flagged content gaps, parsing the structured reports, and routing them to the appropriate regional content desks to ensure timely coverage and action.

Provisioning a new content desk occurs when the region matching lookup finds no existing desk covering the gap report location. The system creates the required desk and routes the advisor message to the new desk agent.

Yes, routing gap reports to desk agents updates user assignments when applicable. The system parses the userId field from the structured gap report and modifies the assignment during the message delivery process.

Parsing an advisor gap report for desk routing extracts key structured fields including topic, location, userId, category, captain, and desk. These fields determine the region matching and routing targets.

No, this content coordination workflow has no external dependencies. It operates independently to parse gap reports, lookup desks by region, provision new desks, and deliver routed messages to desk agents in real-time.