swain-mr-content

What problem does it solve?

Coordinating advisor-reported content gaps and routing them to the correct content desks to ensure timely coverage and action.

Core Features & Use Cases

• Parse structured gap reports and extract key fields (topic, location, userId, category, captain, desk).
• Check for existing desks by region coverage and provision new desks when needed, then route the report to the desk agent.
• Route messages to desk agents and update user assignments when applicable.

Quick Start

Submit a gap report through the advisor interface and let the system route it to the most appropriate content desk.