SweetClaude Something Broke

To triage a production incident, you guide users through a 3-question diagnostic process to classify severity and identify root causes before selecting a resolution path.

The best way to choose between a rollback and a hotfix is using a structured resolution management process that evaluates repository state and git history to facilitate clear decision-making.

You enforce post-mortem documentation by integrating mandatory post-incident accountability steps into your triage workflow, ensuring long-term system stability and preventing recurrence.

Yes, incident triage requires access to repository state, git history, and incident runbooks to ensure context-aware recovery within live software environments.

Structured incident triage is a disciplined framework for handling production incidents, needed when you require fast, consistent, and well-documented recovery without skipping critical safety checks.