What problem does it solve?
Manually drafting standardized TCOCP (TCOC-Postmortem) root cause analysis reports for TiDB Cloud incidents is time-consuming and prone to formatting errors, missing required fields, and inconsistent timeline documentation. This Skill eliminates that manual work by enforcing strict TCOCP guidelines and auto-populating report sections from source tickets.
Core Features & Use Cases
- Strict Template Compliance: Enforces all TCOCP formatting rules, including placeholder population, timestamp rounding, severity classification, and prohibited content restrictions (e.g., no cluster IDs in public reports).
- Context-Aware Population: Automatically pulls incident context from linked Jira TCOC/ST tickets and optional Lark chat history to build accurate event timelines without manual data entry.
- Guided Workflow: Walks users through a step-by-step process to verify required inputs, fill report sections, and generate the final output file, reducing the risk of missing critical RCA components.
- Use Case: When a TiDB Cloud oncall engineer needs to submit a postmortem for a cluster incident, use this Skill to generate a fully formatted, compliant RCA report directly from the associated Jira tickets and chat logs in minutes instead of hours.
Quick Start
Use the tcocp-rca-writer skill to draft a TCOCP-styled RCA report for the TCOC ticket PROJ-1234.