tester-platform-validation
CommunityFix Braze access, export and delivery issues
Authordelta-and-beta
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill provides a systematic workflow to diagnose Braze dashboard access failures, validate message activity and event user log entries, and troubleshoot export delivery and S3 or temporary-bucket behaviors so support teams can resolve missing or expired exports and delivery errors.
Core Features & Use Cases
- Access diagnosis: Identify password errors, SSO/SAML issues, MFA problems, instance mismatches, and account suspension steps to restore access.
- Log inspection: Walk through triage steps for Message Activity Log and Event User Log to surface push, email, webhook, API, and SDK-related errors and their causes.
- Export troubleshooting: Determine whether exports landed in a connected S3 bucket or a temporary Braze bucket, check 4-hour expiry behavior, verify credentials, and recommend re-runs or remediation.
- Escalation guidance: Collect and format required context (dashboard instance URL, campaign/canvas ID, timestamps, error codes, HAR or console screenshots) for efficient Braze Support escalation.
Quick Start
Diagnose a user's inability to access the Braze dashboard and verify whether their export file was delivered to S3 or expired.
Dependency Matrix
Required Modules
None requiredComponents
references
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: tester-platform-validation Download link: https://github.com/delta-and-beta/braze-agency/archive/main.zip#tester-platform-validation Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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