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tester-platform-validation

Diagnose Braze dashboard access failures and export delivery issues.

Updated Apr 6, 2026
Search Tags:#s3#diagnose#export#access#braze#message-activity-log#event-user-log
One-click install
npx skills add https://github.com/delta-and-beta/braze-agency --skill tester-platform-validation
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: tester-platform-validation
Source: https://github.com/delta-and-beta/braze-agency/tree/main/skills/tester-platform-validation
Command: npx skills add https://github.com/delta-and-beta/braze-agency --skill tester-platform-validation

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This Skill provides a systematic workflow to diagnose Braze dashboard access failures, validate message activity and event user log entries, and troubleshoot export delivery and S3 or temporary-bucket behaviors so support teams can resolve missing or expired exports and delivery errors.

Core Features & Use Cases

  • Access diagnosis: Identify password errors, SSO/SAML issues, MFA problems, instance mismatches, and account suspension steps to restore access.
  • Log inspection: Walk through triage steps for Message Activity Log and Event User Log to surface push, email, webhook, API, and SDK-related errors and their causes.
  • Export troubleshooting: Determine whether exports landed in a connected S3 bucket or a temporary Braze bucket, check 4-hour expiry behavior, verify credentials, and recommend re-runs or remediation.
  • Escalation guidance: Collect and format required context (dashboard instance URL, campaign/canvas ID, timestamps, error codes, HAR or console screenshots) for efficient Braze Support escalation.

Quick Start

Diagnose a user's inability to access the Braze dashboard and verify whether their export file was delivered to S3 or expired.

Frequently Asked Questions about tester-platform-validation

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I troubleshoot Braze dashboard access failures and SSO login issues?▼

Troubleshoot Braze dashboard access failures by identifying password errors, SSO/SAML misconfigurations, MFA problems, instance mismatches, and account suspensions. This Skill diagnoses each access barrier and provides targeted steps to restore workspace entry.

Why does my Braze export end up in a temporary bucket instead of my connected S3?▼

Braze exports land in a temporary bucket instead of a connected S3 when S3 credentials are misconfigured or export settings point to the default Braze bucket. This Skill verifies export configuration and S3 credentials to determine delivery behavior and recommend remediation.

How do I diagnose Braze campaign send errors using Message Activity Log and Event User Log?▼

Diagnose Braze campaign send errors by triaging Message Activity Log and Event User Log entries to surface push, email, webhook, API, and SDK-related failures. This Skill walks through log inspection steps to identify root causes of campaign or API send problems.

Do I need workspace permissions to inspect Braze Event User Log anomalies?▼

Yes, inspecting Braze Event User Log anomalies requires permission to view the user's workspace and access to the logs. This Skill needs these permissions to triage campaign or API send problems and validate log entries accurately.

What context should I collect to escalate a Braze export delivery problem to Support?▼

Collect the dashboard instance URL, campaign or canvas ID, timestamps, error codes, and HAR or console screenshots to escalate a Braze export delivery problem. This Skill formats the required context to ensure an efficient Braze Support escalation.

What happens when a Braze temporary export bucket expires after 4 hours?▼

When a Braze temporary export bucket expires after 4 hours, the exported files become inaccessible and delivery appears to fail. This Skill checks the 4-hour expiry behavior against S3 credentials and export configuration to recommend re-runs or remediation.

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