ticket-dataset-knowledge-bootstrap

What problem does it solve?

Build a reusable ticket knowledge base from large exports or record dumps by deriving a durable source profile, promoted taxonomies, representative examples, and structured projections.

Core Features & Use Cases

• Build a durable source profile from a ticket dataset including sheet, row count, and column analysis.
• Promote structured taxonomies from stable fields such as category, subcategory, and service type.
• Generate semantic issue-pattern taxonomies via embedding clustering and lightweight naming.
• Produce glossary terms and downstream projection guidance to support onboarding and service mapping.
• Outputs: source_profile.json, taxonomies.json, glossary.json, semantic_clusters.json, knowledgebase.md.

Quick Start

Run the bundled script to convert a large ticket export into a durable knowledge base, including a source profile, taxonomies, glossary, and a knowledge base document.