What problem does it solve?
This Skill eliminates the risk of missed Local Lead Operator (LLO) milestone deadlines on Connect opportunities, which cause project delays and require hours of manual tracking to catch early.
Core Features & Use Cases
- Automated Timeline Tracking: Compares LLO progress against milestones defined in the project design document and current run state.
- Proactive Alerting: Sends targeted follow-up emails to LLOs that are behind schedule, with specific concerns and suggested actions.
- Session Activity Analysis: Integrates with Open Chat Studio to detect stuck, confused, or silent LLOs via chatbot session heuristics.
- Auditable Reporting: Logs all timeline checks to a dated monitoring report stored in the opportunity's GDrive folder.
- Use Case: For a Connect opportunity in the active implementation phase, the skill automatically flags an LLO that has not submitted any forms in 7 days, drafts a check-in email, and logs the status update for the admin team.
Quick Start
Use the timeline-monitor skill to run a timeline check for the current active Connect opportunity and send follow-up alerts to any LLOs that are behind schedule.