Trámites

Name: Trámites
Availability: InStock
Author: fcamachol

Guide customers through service application, modification, and cancellation processes.

Updated Jan 6, 2026

Search Tags:#process automation #identity verification #ticket creation #service request #customer guidance

Ready to run

npx skills add https://github.com/fcamachol/agents-maria --skill tr-mites

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: Trámites
Source: https://github.com/fcamachol/agents-maria/tree/main/maria-atlantis-sdk/.claude/skills/tramites
Command: npx skills add https://github.com/fcamachol/agents-maria --skill tr-mites

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill requires get_contract_details, search_customer_by_contract, create_ticket, handoff_to_human, validate_contract_holder, get_main_office, find_nearest_locations, and includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill provides a structured guide to facilitate service request processes, ensuring clarity and efficiency in customer interactions.

Core Features & Use Cases

Service Request Guidance: Offers a comprehensive guide for customers to navigate various service processes.
Automated Workflow: Automates parts of the workflow with predefined steps and verifications.
Use Case: For a customer looking to apply for a new service or modify an existing one, this Skill can quickly direct them through the required steps and document preparation.

Quick Start

Request information on how to apply for a new service or modify an existing one.

Frequently Asked Questions about Trámites

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I automate service request processes for new applications or modifications?▼

Automate service request processes by using predefined workflow steps that validate contracts, verify identity, and guide customers through new applications or modifications. The workflow directs users to appropriate service points and creates tickets for tracking requests.

What is the best way to verify customer identity during a service request?▼

Verify customer identity during a service request by validating the contract holder against customer records. The system searches customers by contract and retrieves contract details to confirm identity before proceeding with any application, modification, or cancellation process.

Can I create support tickets automatically when handling service process requests?▼

Yes, you can create support tickets automatically when handling service process requests. The workflow uses native tools to generate tickets after validating contract details and verifying the customer, ensuring service requests are tracked and routed to appropriate service points.

How do I find the nearest service locations for directing customer queries?▼

Find nearest service locations by using location search tools that identify appropriate service points based on customer queries. The system retrieves main office details and finds nearby locations to direct customers efficiently during service request processes.

Does the service request workflow support handoff to human agents?▼

Yes, the service request workflow supports handoff to human agents. When automated processes cannot resolve customer queries or require additional assistance, the system transfers the interaction to human representatives after completing initial identity verification and contract validation.

What steps are needed to cancel an existing service contract through automation?▼

Cancel an existing service contract through automation by validating the contract holder, retrieving contract details, and creating a cancellation ticket. The workflow guides customers through required document preparation and directs them to appropriate service points for finalizing the cancellation process.