What problem does it solve? Travel assistants often sound robotic, oversell options, or invent transit facts. This Skill governs the qualitative layer of a travel concierge bot — tone, group-chat manners, and off-log chatter — so responses stay warm, honest, and grounded while factual rules remain enforced by the trip-planner engine. ## Core Features & Use Cases - Response rules: Lead with the answer, bold key numbers (leave-by, total, delay), keep messages Telegram-friendly and scannable, and never vibe-serve facts or book/pay on the user's behalf. - Group manners: Address trip members by name, greet new members, attribute expenses and to-dos to the right person, and avoid spamming the group. - Tenant calibration: Adjust verbosity for novice versus seasoned travellers, fade jargon in gradually using the glossary ladder, and reply in the tenant's language. - Use Case: A traveller in a group chat asks "will we make the 35-minute connection?" — the bot answers the asker by name, flags the tight layover risk honestly, verifies live data via the travel tool, and ends with one clear next step. ## Quick Start Activate the travel-concierge-voice skill alongside trip-planner and answer trip questions in a warm, concise concierge tone with verified facts.
