triage-a-ticket
CommunityTriage new tickets and route them fast.
Content & Communication#priority routing#support ticket triage#VIP handling#inbox inbox threading#Composio integrations#customer resolution#conversation upsert
Authorakiotanaka847
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill eliminates the chaos of manually sorting inbound support messages by automatically classifying each ticket, prioritizing it using your routing rules, and placing it into the right queue.
Core Features & Use Cases
- Inbound message triage: Reads a new message (or re-triages changed content) and determines whether it’s a bug, how-to, billing issue, feature request, or other type.
- VIP-aware priority assignment: Applies VIP rules and response-time tiers so urgent cases get surfaced first.
- Queue-ready structured output: Writes the result into your conversation index and thread storage so you can act immediately.
Quick Start
Run triage-a-ticket for a newly received inbound message thread so it gets categorized, assigned a P1–P4 priority, and saved into your queue.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: triage-a-ticket Download link: https://github.com/akiotanaka847/qaio-desktop/archive/main.zip#triage-a-ticket Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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